Right to Cancel – Unwanted Items

You may cancel the contract at any time but no later than 14 working days after the day you received the product by sending the notice of cancellation by email ensuring that you quote your name, address and order reference number or where you have already received the goods, following our returns authorisation procedure – by contacting Re-markit – by email or phone. We will provide you with details on how and where to send your item. Wrap the item securely and include the original invoice. You must ensure that the goods are packaged adequately to protect against damage. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.

We will refund you via your original payment method once we have received and processed the item as soon as possible and in any event within 30 days of notice of cancellation. You will be liable for any charges incurred in returning the goods to Re-markit or if you fail to return goods you will be liable for any charges incurred in relation to attempts to collect the goods.